Last updated: August 20, 2026

At Karma Creations, we respect your privacy and want you to feel confident shopping with us. This policy explains, in plain terms, what information we collect, how we use it, and the choices you have.

By using our website or making a purchase, you’re agreeing to the practices described here.

What Information We Collect

Depending on how you interact with us, we may collect:

• Contact details — name, address, phone number, and email
• Payment information — processed securely through our payment provider; we don’t store your full card details
• Order details — items you’ve purchased, your order history, and any returns or exchanges
• Messages you send us — like customer support questions or order requests
• Basic device/browser information — such as your IP address, used to keep our site secure and running smoothly

How We Use Your Information

We use your information to:

• Process and ship your orders
• Respond to your questions and provide customer support
• Send order updates and, if you’ve opted in, occasional emails about new pieces or promotions
• Keep our site and your account secure
• Meet legal requirements when necessary

We will never sell your personal information.

Who We Share It With

We only share your information when it’s genuinely necessary to run our business, such as with:

• Our website and payment platforms, to process orders and keep our store running
• Shipping carriers, so your order can actually reach you
• Legal authorities, only if required by law

We do not share your information with third parties for their own marketing purposes.

Your Choices

You’re always welcome to:

• Ask what information we have on file for you
• Request that we correct or delete your information
• Reach out with any privacy questions or concerns — we’re happy to help

Keeping Your Information Safe

We take reasonable steps to protect your personal information, but no method of storing or transmitting data online is ever 100% secure. We recommend avoiding sending sensitive information (like full card numbers) through unsecured channels such as regular email.

Children’s Privacy

Karma Creations is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with their information, please contact us and we’ll remove it.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted here, along with an updated “Last updated” date.

Questions?

If you have any questions about this policy or how your information is handled, reach out to us at karmacreationsus@gmail.com— we’re always happy to talk it through.